J.C. Tonnotti Window Company is all about quality. It’s in our pledge, our quality guarantee, our 3 Step Workmanship Guarantee and our Customer First Policy.
Mission Statement
Our mission at J.C. Tonnotti Window Company is to exceed our clients’ expectations by offering superior craftsmanship and outstanding customer service.
“We measure our success by the relationships we build.”
Our Pledge
J.C. Tonnotti Window Company, Inc. pledges to:
Expertly install the finest quality products
Offer fair prices and the best terms available
Service each installation to your complete satisfaction
Back your complete project with a written guarantee
Quality Guarantee
We have achieved our success through quality home improvement projects and installation services. We have found that maintaining our success is easy with a quality guarantee based on:
- 35 years combined experience
- Thousands of satisfied customers
- Expert craftsmanship, installation and service
- Quality workmanship guaranteed in writing
- Your complete protection through the company’s licenses, registrations and insurance
- Year-round, responsive customer service
Three-step Quality Workmanship Guarantee
1. Supervision and Inspection
Prior to installation, we will inspect homes to ensure instructions are clear and mistakes are prevented. AAHA-certified team leaders closely supervise all work. Our goal is No Confusion and No Surprises!
2. Installation
All of our installation crews are highly experienced, factory-trained and certified specialists. Our courteous professional installers always clean up the job after completed.
3. Post Inspection Approval
Customers will be asked to be part of a post-inspection approval process. The clients inspect the work we’ve done on home improvement projects and approve it prior to final payments.
Customer First Policy
J.C. Tonnotti Window Company successfully implemented a customer service policy where the customer is always first. We are not happy unless the customer is happy. Our “customer first” policy is part of the reason J.C. Tonnotti is the #1 Harvey Window replacement company in Connecticut!
Contact us now to find out more about our products, services and quality guarantee!